Our Company
In
January of 2005, the parent company of Faircoffee.com, Just One Moon,
was founded on the belief that any company has a responsibility to the
community they live in. It must care for the community’s people, the
environment and the company’s customers. The two pillars of our
foundation, ethics and sustainability, arise from this belief in our
responsibility. Along with Eco Wind Chimes (Ecowindchimes.com), Just One Moon’s
other daughter company, we represent two approaches to fair business:
one which recognizes the importance of sustainable international trade,
and another which recognizes the value of fair-paying jobs at home,
jobs that build our local economies. Both show the quality products
that result from fairness.
Though
we aim to grow our business in the coming years, you can rest assured
that our commitment to the environment and community will never change.
Our Product
We
only sell high-quality fair trade certified coffee roasted by professional roasters. This ensures that you
receive superior coffee made with fine gormet coffee beans, reflecting the quality of fairness in your cup.
Our Warrantee
We
want to make sure you are absolutely satisfied with your fair trade coffee
and our service. At Faircoffee.com, we are dedicated to our customers
as well as to the environment.
100%
Satisfaction Guaranteed: Simply return your unused coffee within 30 days
if you are not pleased in any way.
Send the coffee to : Just One Moon,
2621 Gibbs Williams Rd, Dallas, TX 75233... If they are damaged we will
send you special instructions.
Money will be refunded upon receipt of
the coffee by us. If you paid by check the refund will be sent to your
billing address. If you paid online with paypal or Authorize.net your
money will be refunded through your payment method.
For your own protection we
suggest getting delivery/signature confirmation on the package you send
us. We will inform you when we receive the return whether you choose
this option or not.
If
you have any questions or comments about our products or warrantee,
please let us know. We will make every effort to ensure you are
satisfied.
